Getting Started

Installation & Configuration of NotFoundBot for Shopify (Vintage Themes)

Last Updated: May 15, 2024


There are some User permissions required to install and configure NotFoundBot on your Shopify store.  Those prerequisites can be found at the bottom of this article.

Installation Instructions

Note: The following instructions are for installing NotFoundBot into a Vintage Shopify theme. Instructions for installing into an Online Shopify 2.0 (OS2.0) theme can be found here.

For step by step instructions you can follow these steps.

  1. Go to the NotFoundBot Shopify listing in your web browser.  It can be found by clicking on:
  2. Click on Install.
    Install NotFoundBot for Shopify - Install.png
  3. Login to your Shopify account if you are prompted to do so.
  4. Review the permissions and then click on Install app.
    Install NotFoundBot for Shopify - Install App.png

Configuration Instructions

Configure 404 Tracking

After installing NotFoundBot from the app page you now need to enable 404 tracking so that metrics can be tracked and reported on.

  1. Click on Install 404 Tracking.
    NotFoundBot for Shopify Install 404 Tracking.png
  2. A modal popup will display.  Click the Copy button to copy the script to your clipboard.  Then click the Launch Theme Editor button.
    NotFoundBot for Shopify Install 404 Tracking Vintage.png
  3. In the left navigation, go to Templates > 404.liquid.  Scroll to the very bottom of the file and insert a new line and paste the java script snippet into the file on the bottom row.  Select Save. NotFoundBot for Shopify tracker_js for Vintage.png

Configure Navigation Assistant

In order for NotFoundBot to provide auto and assisted redirects, you now need to enable Navigation Assistant.

  1. Click on Install Navigation Assistant.
    NotFoundBot for Shopify Install Navigation Assistant.png
  2. Optional: If you need to make any changes to the settings you can do so at this time from the left sidebar. You can also change the Home page dropdown to reflect the 404 error page template if you want to see what it will look like on your store.  To do this select the Home page dropdown > Others > 404 Page.
  3. Select Save from the top right corner of the screen.
    Install NotFoundBot for Shopify - Navigation Assistant Save.png
  4. Now click Exit from the top left corner of the screen.
    Install NotFoundBot for Shopify - Exit Navigation Assistant.png

If installation and configuration was completed, you should now see a status of Active with each component saying Enabled.

Install NotFoundBot for Shopify - Status.png

Finally, you will want to start a subscription to NotFoundBot, following these instructions.


Permissions Requirements

Browser permissions must allow 3rd parties cookies as enabled.

The following permissions are required for Shopify staff members of your store in order to install and/or configure NotFoundBot for Shopify.  These can be found by going to Settings > Users and permissions and then selecting the appropriate Staff member.  The following permissions must be enabled.

Shopify Staff Permissions.png

Online store

Shopify staff members must have the following general permissions in order to manage and install NotFoundBot for Shopify.

ThemesAllows staff to view, change, and publish themes.

App and channels permissions

Shopify staff members must have the following app permissions in order to manage and install NotFoundBot for Shopify.

Manage and install apps and channelsAllows the staff member to manage apps and channels if their permissions match the permissions that the app or channel requires (Shopify Online Store Channel). The staff member can add, access, or delete apps and channels. If any new apps or channels are installed in the future, then the staff member can access or delete those apps or channels without you updating this permission.
Approve app charges
Allows the staff member to install apps that have a cost associated with them, such as a one-time charge or a recurring subscription. A staff member needs to have this permission to install apps that offer a free trial period that then becomes a paid subscription.



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