Getting Started
Installation & Configuration of NotFoundBot for Shopify (Online Store 2.0 Themes)
Last Updated: July 15, 2024
Prerequisites
There are some User permissions required to install and configure NotFoundBot on your Shopify store. Those prerequisites can be found at the bottom of this article.
Installation Instructions
Note: The following instructions are for installing NotFoundBot into an Online Store 2.0 (OS2.0) Shopify theme. Instructions for installing into a Vintage theme can be found here.
Video instructions for installing and setting up NotFoundBot can be see here.
For step by step instructions you can follow these steps.
- Go to the NotFoundBot Shopify listing in your web browser. It can be found by clicking on: https://apps.shopify.com/notfoundbot
- Click on Install.
- Login to your Shopify account if you are prompted to do so.
- Review the permissions and then click on Install app.
Configuration Instructions
Configure 404 Tracking
After installing NotFoundBot from the app page you now need to enable 404 tracking so that metrics can be tracked and reported on.
- Click on Apps > NotFoundBot.
- Click on Install.
- Click Save in the top right corner.
- Close the browser tab.
Configure Navigation Assistant
In order for NotFoundBot to provide auto and assisted redirects, you now need to enable Navigation Assistant.
- Click on Apps > NotFoundBot.
- Click on Install.
- Select Save from the top right corner of the screen.
- Now Close the browser tab.
If installation and configuration was completed, you should now see each step as complete.
Finally, click Finish.
![](https://www.notfoundbot.com/wp-content/uploads/2024/07/NotFoundBot-Installation-OS2.0-Click-Finish-1024x601.png)
Finally, you will want to start a subscription to NotFoundBot, following these instructions.
Permissions Requirements
Browser permissions must allow 3rd parties cookies as enabled.
The following permissions are required for Shopify staff members of your store in order to install and/or configure NotFoundBot for Shopify. These can be found by going to Settings > Users and permissions and then selecting the appropriate Staff member. The following permissions must be enabled.
![Shopify Staff Permissions.png](https://public.notfoundbot.com/images/help-center/Shopify%20Staff%20Permissions.png)
Online store
Shopify staff members must have the following general permissions in order to manage and install NotFoundBot for Shopify.
Permission | Description |
---|---|
Themes | Allows staff to view, change, and publish themes. |
App and channels permissions
Shopify staff members must have the following app permissions in order to manage and install NotFoundBot for Shopify.
Permission | Description |
---|---|
Manage and install apps and channels | Allows the staff member to manage apps and channels if their permissions match the permissions that the app or channel requires (Shopify Online Store Channel). The staff member can add, access, or delete apps and channels. If any new apps or channels are installed in the future, then the staff member can access or delete those apps or channels without you updating this permission. |
Approve app charges | Allows the staff member to install apps that have a cost associated with them, such as a one-time charge or a recurring subscription. A staff member needs to have this permission to install apps that offer a free trial period that then becomes a paid subscription. |