Troubleshooting
Items under the Troubleshooting category.
Understanding the NotFoundBot Status in Shopify
Status of NotFoundBot If you need to check the status of NotFoundBot you can do so at any time. To do so login to your Shopify store admin portal and go to Settings > Apps and sales channels. Then click on the ellipsis button next to NotFoundBot and select Open app. You will see a … Understanding the NotFoundBot Status in Shopify
Shopify Password Protected Site
NotFoundBot does not currently support password protected sites. NotFoundBot relies on the public sitemap to help inform where visitors shall be directed. When a site is password protected, the sitemap is not public and therefore is not available for NotFoundBot to use. Upon disabling password protection on your site, NotFoundBot will begin indexing your sitemap … Shopify Password Protected Site
Shopify Staff Permissions
If you do not have access, or receive errors stating you don’t have appropriate permissions to install or manage NotFoundBot, ensure that your Shopify staff account has the following permissions enabled. You may need to have your store owner or someone with administrative levels of permissions check this for you. Permissions Requirements The following permissions … Shopify Staff Permissions